Last Updated: 22 August 2026
Welcome to BG Printers (“BG Printers”, “we”, “us”, or “our”).
This Shipping & Delivery Policy explains how delivery and collection may work for printing products and customized printing services ordered directly from BG Printers.
Important: bgprinters.in is a showcase and information website, not a direct e-commerce store. Products and services displayed on the Website cannot currently be purchased through an online shopping cart or checkout. Customers must contact BG Printers directly to discuss their requirements, quotation, order, delivery and payment arrangements.
1. Our Website and Orders
The BG Printers website is designed to:
- Showcase our printing products and services
- Display examples of our work
- Provide product and service information
- Help customers request quotations
- Allow customers to contact us regarding printing requirements
Orders are handled directly through communication with BG Printers.
Before an order is accepted, we will confirm the applicable:
- Product/service
- Quantity
- Specifications
- Price
- Production time
- Delivery or collection arrangements
- Applicable delivery charges
2. Delivery Options
Depending on the order and location, BG Printers may provide one or more of the following options:
A. Local Collection
Customers may be able to collect completed orders directly from our business location:
BG Printers
Asam Colony, Nabarangpur, Odisha, India
Customers will be informed when their order is ready for collection.
B. Local Delivery
For customers within or around Nabarangpur, local delivery may be available depending on the order, location and delivery arrangements.
Any applicable delivery charges and estimated delivery time will be communicated before dispatch.
C. Courier/Transport Delivery
For customers outside our immediate local area, delivery may be arranged through an appropriate courier, transport or delivery service where available.
The available delivery method may depend on:
- Destination
- Package size and weight
- Product type
- Quantity
- Delivery requirements
- Availability of the delivery service
The applicable delivery arrangements will be discussed with the customer before dispatch.
3. Processing and Production Time
Printing products are often customized and may require design preparation, customer approval and production before they can be dispatched.
The estimated processing time may vary depending on:
- Product type
- Quantity
- Customization
- Design requirements
- Material availability
- Production workload
- Customer approval time
The estimated production time will be communicated when the order is confirmed.
Production time and delivery time are separate.
For example, if a product requires 2–4 working days for production, the delivery time may begin after production and dispatch.
4. Delivery Time
Delivery times are estimates and may vary depending on the destination and delivery method.
Once an order has been dispatched, delivery may be affected by:
- Courier or transport schedules
- Weather conditions
- Public holidays
- Local transportation conditions
- Incorrect or incomplete address information
- Remote-area delivery
- Unexpected operational delays
- Other circumstances outside BG Printers’ reasonable control
We will make reasonable efforts to assist customers in resolving delivery-related issues.
5. Delivery Charges
Delivery charges, where applicable, may depend on:
- Delivery location
- Package size
- Package weight
- Quantity
- Delivery method
- Courier/transport charges
- Special handling requirements
Any applicable delivery charge will be communicated to the customer before the order is finalized.
For local collection, no delivery charge applies.
6. Customer Address Responsibility
Customers are responsible for providing accurate delivery information, including:
- Full name
- Mobile number
- House/building information
- Street/locality
- Village/town/city
- District
- State
- PIN code
- Any useful delivery instructions
BG Printers is not responsible for delays or failed delivery resulting from an incorrect, incomplete or inaccurate address or contact information provided by the customer.
Additional delivery charges may apply if an order needs to be re-dispatched because incorrect information was provided.
7. Customized Printing Products
Many BG Printers products are made specifically according to customer requirements.
Before production, customers should carefully verify:
- Names
- Phone numbers
- Dates
- Addresses
- Text
- Images
- Logo
- Size
- Quantity
- Design
- Other customization details
Once the final design or specifications have been approved and production begins, changes may not be possible.
8. Inspection on Delivery or Collection
Customers are encouraged to inspect the package and products as soon as reasonably possible after receiving or collecting an order.
If you notice:
- Visible damage
- Incorrect quantity
- Incorrect product
- Major printing defect
- Significant damage during transportation
please contact BG Printers promptly.
Photographs or videos may be requested to help us investigate the issue.
Please refer to our Return & Refund Policy for information regarding defective, damaged or incorrectly produced products.
9. Delayed or Lost Shipments
Once an order has been handed over to a third-party courier or transport provider, delivery may be subject to that provider’s operational processes.
If a shipment is delayed, we will make reasonable efforts to help track or investigate the shipment.
However, delivery dates provided by third-party carriers are estimates and cannot always be guaranteed.
10. Unsuccessful Delivery
A delivery may be unsuccessful because of:
- Customer unavailable at the delivery address
- Incorrect address
- Incorrect phone number
- Inability to contact the recipient
- Refusal to accept the package
- Restricted or inaccessible location
- Other circumstances beyond our control
In such situations, the customer may be responsible for additional delivery or re-dispatch charges, where applicable.
11. Delivery to Remote Areas
Delivery to remote, rural or difficult-to-access locations may require additional time or charges.
Before confirming the order, BG Printers may communicate any applicable delivery limitations or additional charges.
12. Order Changes After Dispatch
Once an order has been dispatched, changes to the delivery address or delivery instructions may not be possible.
If you need to make a change, contact BG Printers as soon as possible.
We will try to assist, but we cannot guarantee that a dispatched package can be redirected.
13. No Guaranteed Delivery Date Unless Confirmed
Any delivery estimate provided by BG Printers should be treated as an estimate unless a specific delivery commitment has been expressly confirmed.
Customers requiring printing for a particular event, function, school programme, business opening or other deadline should contact us in advance so that production and delivery requirements can be discussed.
14. Delivery for Urgent Orders
Urgent or express printing may be available for selected products depending on production capacity and material availability.
If an urgent order is accepted, additional charges may apply.
The availability and applicable charges will be confirmed before production.
15. Shipping of Digital Products
BG Printers may also provide certain digital design or printing-related services.
Where a service is delivered digitally, such as through email or another agreed communication method, physical shipping will not apply.
The delivery method will be agreed with the customer before the service is completed.
16. No Direct Online Shipping Calculation
Because bgprinters.in does not currently operate as a direct e-commerce store, the Website does not provide an automatic shipping calculator or checkout-based delivery charge.
Delivery arrangements are discussed directly with the customer based on the specific order.
17. Contact Us
For questions about delivery, collection, shipping charges or an existing order, please contact:
BG Printers
Website: bgprinters.in
Email: bgprinters2015@gmail.com
Phone: 9777177770
Address: Asam Colony, Nabarangpur, Odisha, India
18. Changes to This Shipping Policy
BG Printers may update this Shipping & Delivery Policy from time to time to reflect changes in our services, delivery arrangements, business practices or applicable laws.
Any updated version will be published on this page with a revised “Last Updated” date.
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